Effective Communication

If you are involved in the organisation of sport in any way, you will need to communicate with many people.

The 'Effective Communication' Quick Guide provides you with useful ideas and tools you can apply in your sports club. It covers the following topics:

> communication
> using plain English
> body language
> listening
> questioning
> presentations
> reports
> letters and memos
> using media aids
> meetings
> difficult people
> overcoming difficulties
> glossary of terms
> useful contacts
> more help from runningsports

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